Searching for a new job can be an exhaustive and stressful process. Especially with the increasing anonymity of online applications and computerized procedures, many prospective employees struggle with the lack of communication from their prospective employers. From the initial email confirmation of your application to the lengthy wait for a response, employers’ minimal communication adds to the average level of anxiety involved in finding a new job.
Here at Abbey Research, we wonder if this increased anonymity is negatively effecting communicative hiring practices. Strong business practices still emphasize the importance of the human touch, and almost every listed position wants applicants to demonstrate strong communication and customer service skills. Yet, are we advancing into a world where these values and practices are not reciprocated through the hiring process?
Hiring new staff can be a long and complicated process, and each business or company has a certain set of regulations and processes which should be considered. However, it is too much to ask for open and consistent communication with each individual applicant? From the perspective of the potential employee, hiring managers which communicate frequently and clearly with applicants will certainly encourage positive engagement from their applicants. Considering this, we provide some basic steps that each prospective employer can take to ensure an honest and positive hiring process.
- Decide on (and stick to) a plan for the duration and structure of the hiring process. It will not only help your own organizational capabilities, but it will also help potential applicants understand what the timeline is for the hiring process.
- Agree to a process for each application, and communicate this process to the applicant. Even something as simple as an email outlining the timeline for hiring, can go a long way towards fostering a positive applicant attitude.
- Keep candidates informed throughout the hiring process. There are always unexpected delays which can impact the interview or hiring process. Make sure that these delays are relayed to candidates and any change in their status as an applicant is communicated quickly and respectfully.
Developing clear and effective communication practices for hiring is an essential part of being a fair and respected employer. As much as prospective employees past work history (or even social media presence) can be considered in the hiring process, so to can an employers’ reputation. Building a strong and respected reputation is the goal of any business or company, part of building this reputation should be developing communicative hiring processes.