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As a head baseball coach, the training provided a better understanding of how we as a staff may need to communicate with our student-athletes along with the concerns they may deal with on a daily basis. This training has made a difference in how I approach my work because I am more aware now of the communication differences amongst generations and am more intentional in using different strategies. What stood out to me from the training was The Good Doctors’ energy, passion, and knowledge of their subject.

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The pace of life and work has escalated in the post-pandemic world. Ahead of our 2023/2024 season, we wanted to acknowledge this pace, offer the opportunity to talk about just how busy life can be and offer practical solutions to self-care. The learning sessions allowed our staff to reflect and create practical solutions to address work life balance and boundaries prior to the beginning of the NBA season. Kristen and Erin offer a thoughtful, easy to follow process to proactively address balance and boundaries.

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Great presentation and very fun. They are super animated and grab your attention and keep it the entire session.

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After this training, I am more aware now of the communication differences amongst generations and am more intentional in using different strategies. What stood out to me about Dr. Kristen and Dr. Erin was how they were able to be personal and entertaining while also showcasing their level of knowledge on the topic.

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I loved their energy! Their passion made the content even easier to absorb!  Their thorough research really helped me understand a great deal more about relationships and being a better communicator. It was great that their style includes the mix of crowd participation with very informative slides, along with time for breakout sessions. I wanted to do another session with them immediately because of the wealth of wisdom they have combined with their relatable experience!

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Much needed topic – I loved that it was interactive.

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With so many generations working together in the office as well as serving Gen Z as our primary audience, our team leaders wanted to create a space where our employees could openly discuss their preconceived ideas and perspectives while also learning how to show empathy to others. What stood out to me from the training was that it takes great intentionality to show empathy for someone we don’t fully understand. What I enjoyed about The Good Doctors training was the openness and practicality of their approach.

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Kristen and Erin have a wealth of wisdom to teach broadly and pointedly about honoring humanity by gaining understanding of others and their backgrounds. We were able to have open and honest dialogue about best practices for coaching our players and leading them as women. As a program, we feel collectively more equipped to progress forward to reach our goals of climbing the ladder daily!

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Multi-model approach to learning! Interesting, fun and interactive. Challenges traditional beliefs and encourages critical thinking.

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They are wonderful! Thank you! I would love to hear from them again.

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What I liked most about this training was the honesty and openness, that helped us have a real day-to-day conflict discussion.

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The reason I decided to partner with Abbey Research and specifically with Dr. Kristen and Dr. Erin on the topics of inclusivity and being a better human is because, well, they’ve done the research, right? They have the education. So that’s super important to me, but they bring a different element to every room that they walked into. They present these topics from a different perspective.

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Kristen was great at it … it made you think, it made you more aware it’s not one-way, it made me think that by continuing the conversation it will get the person, staff, board member to have to engage more with me and be able to speak about lots of scenarios they were not prepared to talk about – and throughout the conversation they may go silent.

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The presenter was fabulous! She was engaging and kind, so accepting and validated that no one is perfect, we all have flaws and to give ourselves more grace.

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The Good Doctors are NEEDED in a world that needs courage and education of how to navigate conversations with love, grace, and curiosity. The information provided in our meeting was educational to create a safe space for our team. I felt growth of understanding just within our staff with the short time we had with them.

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What is special about The Good Doctors’ training is that they do more than just talk, they involve us in the process.

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My goals at Ethox are to help employees truly see their greatest amount of potential. (Be the best versions of themselves). We have spent the past 3 months beginning our understanding of the Gallup Strengths Program. Dr. Kristen and Dr. Erin employ a system of strengths based development in their sessions. My “players” are now making connections between what we have begun here at Ethox with the additional help of The Good Doctors. They have been considerably more communicative with their goals, needs, and feelings.

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Infusing humor into a serious subject. Such a wonderful, ENERGETIC, interactive presentation. I really appreciated the presenter knowing when to stop. My brain needed to absorb, focus, and process all the information.

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It was such a natural fit for Abbey Research to come and collaborate with a fellow chemical company. The department/program that I am creating would not function without visionaries such as yourselves. Developing people is an absolute art that is missed at so many companies in this day and age. We can always learn more about our craft; engineers taking more post grad classes or a chemist attending a seminar. But … we have often forgotten how to develop people. With experts like Dr. Kristen and Dr. Erin, we, as a corporate structure, can begin to develop ourselves into the best versions of ourselves. We can build a better system, a better company, and above all better people.

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 We have had speakers at these meetings before, but this presentation was the most interesting one we’ve had yet.

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We were so fortunate to discover The Good Doctors! Their research-based approach linking history to current culture, human professional and personal behavior and our response to the pressures of our society was compelling and intriguing! The Good Doctors then take it one (necessary) step further to offer thoughtful and easy to apply solutions which allowed our staff to create unique plans using the 4 R’s to prepare for what is always a busy and at times, all-consuming season of games, community events, and concerts!

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The talk was very informative and interactive. It allows you to be introspective and consider things we don’t usually think about regarding how we do inclusion.

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After attending this training, I feel more confident in my ability to embrace a conversation around this topic. What I learned from The Good Doctors was to embrace the conversation from a place of kindness and non-judgement, with the recognition that we will get it wrong, but either being called out or calling someone else out is a first step to understanding and growth.

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Erin and Kristen facilitated a dynamic discussion around expectations the next generation has regarding the workplace and how companies are rethinking growth strategies to address them at the SOCMA Summit in New Orleans. These ladies and their interactive approach captivated a standing-room only crowd of SOCMA members and industry leaders with not only their knowledge but also practical tips they can put into practice. Their expertise and innovative solutions were well-received and left attendees asking for more.

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I loved this training! I thought it was fun, informational, exciting, and entertaining all at the same time! I would have loved to have you as professors because I have no doubt that I would have stayed engaged during class.

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As a copywriter I’m conscious of staying on top of the shifts in language and learning/growing so I don’t perpetuate harmful stereotypes or culturally inappropriate phrases. I really liked how they gave concrete examples (and thorough explanations about why we don’t say those words anymore). So much of what we say is habit, ingrained in us from the way we were socialized growing up — and when we’re conscious of how these words impact others then we can choose to be mindful of what we say going forward. The Good Doctors are so genuine and create a safe space to explore our past behaviors without judgment. I enjoyed the back and forth banter and how they played off each other’s examples.

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This training has helped everyone understand we each need to be more empathetic and mindful of the needs of different generations. Kristen and Erin demonstrated a unique understanding of the problem we are facing and were able to connect it to specific issues facing our industry. Since the training we have received requests from various coaching staffs to have The Good Doctors return and dig deeper into these issues with their student-athletes.