FAQs

Still not sure what we do? Here are a few questions we get when we talk about our work. 

Hopefully these answers help you get to know The Good Doctors and how we can help! 


Frequently Asked Questions

What do we do?

We are empathy educators. We firmly believe curiosity is a super power that can change the world -- because it's the only thing that ever has. 


With our YouTube channel, podcast, and speaking engagements we share our obsession with culture -- both popped and lived -- as part of our model to build inclusive communities. 


From TED talks to keynotes, workshops to seminars, in-person and online -- we teach about radical hospitality because we know it's the key to making the world a better place. 


Head over to our What We Do page to learn more!

you say you're empathy educators, what does that mean?

Through our work as social scientists, we've seen time and time again that empathy is the driving force toward real societal change.


If we spend time with others' stories and lived experiences, we can better understand the who, what, and why of them. 


Everything we do at Abbey Research is framed with that belief. Thus, we are empathy educators - using our training to help folks build empathy in order to create more inclusive communities. 


To get a sense of how this works, watch our The Good Doctors Diagnose video on 'How to Apologize for Your Past.'

What's it like to work with your best friend?

In a word: fun. We do get asked this question a lot, mostly because people assume it would be too hard to work closely with your best friend. 


One of the reasons we teach about emotional intelligence is because it takes a great deal of EQ for us to be a successful partnership. We reflect on ourselves and our relationship all the time. 


We start with empathy, prioritize communication, and know that our contrasting personalities, skill sets, and work styles are the best combination of ingredients to make our dream team. 


To get a sense of how we work -- and laugh -- together check out our latest video outtakes from our YouTube channel!

Where do i find dr. kristen's ted talk?

In May 2021, Dr. Kristen graced the stage at TEDx South Lake Tahoe and stepped into her first (of many) red circles. 


Selected to speak on the theme of resilience, Dr. K wowed the crowd with her talk "How Tolerance Has Failed Us." It takes real bravery to stand up and say that tolerance is garbage, it's a TEDx Talk you must see. 


We CANNOT wait to share the video with you as soon as it's available. 


To make sure you don't miss it, sign up for our newsletter and get the video sent directly to your Inbox!

I want to know more -- how can i get in touch?

We respond to pretty much all forms of communication. We often joke that this includes carrier pigeon and owl post, but excludes TikTok and SnapChat (because they scare us). 


Send us a message through the Contact Us page or find us on YouTube, Facebook, Instagram, Twitter and LinkedIn as Abbey Research. 


If you want to go straight to booking a call, here's the handy link!

i just found out i can't say 'spirit animal' anymore - is there anything else i can't say?

In short, yes. Language is constantly evolving, and we know it can be hard to keep track of words and phrases we can and can't say. 


The general rule we follow is to use the language that the person or group has consented to, and to avoid using words that stereotype, marginalize, or oppress those humans.


This means instead of 'spirit animal' (a sincere belief held by many Native tribes and Nations) try saying 'patronus' or 'inspiration' instead.


We'll be offering a workshop on this topic later this year, so sign up for our newsletter to stay up to date!

what does talking about tv have to do with empathy?

Humans have been telling stories as a way to express themselves since God was a girl. Storytelling is one of the oldest cultural traditions that allows us to understand each other better. 


One of the key ways to practice empathy is to spend some time in another person's story. We can do this most easily through art and media -- books, comics, podcasts, music, TV, and movies. 


We are avid consumers of all these forms of art, and we learn so much about others through these forms.


To get a sense for our empathy education through discussing TV, check out our YouTube playlist of streaming content!

why are personal pronouns are such a big deal?

Our understandings of gender and sexuality are constantly evolving. These changes are being driven by humans who are finding new words to best describe how they see themselves. 


We know that gender is not a binary (only men and women), and that folks can choose any variety of pronouns that authentically represent them. 


Respecting a person's chosen pronouns is one important step toward building a more inclusive community. We are all already diverse, just by existing, but labels can be a huge part of a person's identity. We can show them we include them in the rainbow of humanity through the simple act of accepting their label. 


To learn more about this important topic, check out our episode of Welcome To My World 'Non-Binary Life with Dianna Anderson'!

i work from home now. how can i get my co-workers to respect my boundaries?

When we teach about boundary setting, we start with emotional intelligence. You have to know yourself -- what you need to work and rest -- before you can start to set boundaries.


The second step to setting boundaries is clear communication. Once you've decided your boundaries, tell your co-workers, in crystal clear language, what they are. 


Finally (and we know this is hard) you have to stick to them. The first time you answer an email after hours, breaking your boundary, it becomes a lot easier for co-workers to keep pushing those boundaries till they no longer exist. 


If you want to hear more, watch our Good Doctors Diagnose video on 'Boundary Setting at Work'

i want to work with the good doctors. what will it cost?

We would love to work with you, and we're so glad you asked about money. We hate playing games with economics, so here's the brass tacks: 


+ Interactive workshops (virtual or in person) are $10,000

+ Our Day Rate (for multiple workshops/events) is $15,000

+ Retreat Facilitation is $25,000

+ Dr. Kristen's keynote talks start at $15,000


To bring The Good Doctors to your event or organization, book a call here.

where do you work or where can i find you?

Our brick and mortar office is based in Philadelphia and Dr. Erin works remotely from Pittsburgh, so we often work with clients in these metro areas. 


However, our service area is really the globe. If you would like to hire The Good Doctors to work with your company, team, or organization we would be delighted to work with you. No lie, we love finding new favorite restaurants around the globe. 


If you would rather work with us online - we were on Zoom before it was cool and are adept at using that platform to serve!


Book a call today to learn how we can help!


If you have any further questions, or want to chat about any of our services,

just click the Contact Us button below!

We educate and empower inclusive communities

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